Shipping Policy

We do our best to prepare your order promptly and get it to you safely. Here's what you need to know about shipping and delivery.

Order Processing and Delivery

Orders are handed over to the shipping carrier within 1 to 3 business days after payment confirmation.

Weekends and public holidays are not included in this timeframe.

Delivery times may vary depending on your location and the carrier's operating conditions. We'll let you know if there's a delay in dispatching your order.

Shipping Costs

Shipping costs may vary depending on your delivery address and available shipping options.

Any applicable shipping charges and free shipping options will be displayed at checkout before you complete your purchase.

How Can I Track My Order?

You'll receive an order confirmation by email once your order has been placed.

When your order ships, we'll share tracking information so you can follow its delivery.

International Shipping

We ship to the United Arab Emirates (UAE).

International delivery times and shipping costs may vary by destination. Customs duties, import taxes and other charges may apply.

You can check available shipping destinations and costs at checkout.

What Should I Check When My Order Arrives?

We recommend checking the outer packaging for visible damage when receiving your order.

If the package appears damaged, please document the condition with the delivery courier where possible and contact us.

If you receive a damaged, missing or incorrect item, please get in touch with your order number and photos, if available.

Can I Change My Delivery Address?

If your order hasn't shipped yet, you can contact us to request an address change.

We'll do our best to accommodate your request depending on the status of your order. Address changes may not be possible once an order has been handed over to the carrier.